Skip to content
Serin, Empowering charities, CICs, & small businesses
Insights·Policies & Compliance5 Aug 20266 min readintermediate

EDI policy for small charities and CICs: getting it right

How to write an equality, diversity and inclusion policy that is honest, actionable and expected by funders.

Quick answer

A credible EDI policy names the specific inequalities your work addresses, sets measurable actions with dates and owners, and reports progress annually. Generic policies copied from templates now actively hurt applications.

Why your EDI policy matters more than ever

In today's funding landscape, an Equality, Diversity, and Inclusion (EDI) policy is no longer just a good-to-have; it's a fundamental requirement. Funders, stakeholders, and beneficiaries alike expect to see a genuine commitment to these principles. For small charities and Community Interest Companies (CICs), this can feel like a daunting task, particularly when resources are stretched. However, a well-crafted EDI policy isn't about ticking boxes. It's about articulating your organisation's values, demonstrating integrity, and ultimately, ensuring your work is as impactful and equitable as possible.

Many organisations fall into the trap of adopting generic policies, perhaps downloaded from a template. While these might seem convenient, they often lack the specificity and authenticity that funders now seek. A 'copy and paste' approach can actually harm your funding applications, signalling a lack of genuine engagement with EDI principles. This article will guide you through creating an EDI policy that is honest, actionable, and tailored to your unique context, helping you stand out for all the right reasons.

Key takeaways

  • A credible EDI policy names the specific inequalities your work addresses.
  • It sets measurable actions with clear dates and owners.
  • Progress should be reported annually, demonstrating accountability.
  • Generic policies now actively hurt funding applications.
THE ROADMAP1Why your EDI policymatters more than ever2What makes an EDIpolicy 'credible' tofunde3Moving beyondboilerplate:Actionable commit4Integrating EDI intoyour charity's mission5Measurement,monitoring, andaccountability
How this guide is structured

What makes an EDI policy 'credible' to funders?

Funders are increasingly sophisticated in their understanding of EDI. They're looking beyond mere statements of intent to see how these principles are embedded into the fabric of your organisation and its programmes. A credible policy demonstrates introspection and a proactive approach to addressing inequalities, both within your team and in the communities you serve. It's about showing, not just telling, your commitment.

Firstly, credibility comes from honesty. Acknowledge where your organisation is on its EDI journey. No one expects perfection, but funders do expect self-awareness and a willingness to learn and improve. This might mean admitting to areas where diversity is lacking, or where your services could be more inclusive. Such transparency builds trust and demonstrates a mature approach to organisational development.

“A genuine EDI policy isn't a static document; it's a living commitment that reflects your organisation's growth and learning journey. Funders want to see that you're actively engaged, not just compliant.”

Secondly, a credible policy is specific. It should clearly articulate the particular inequalities and barriers your charity or CIC aims to address. For instance, if your service supports young carers, your policy might address specific challenges related to age, socio-economic background, or access to education. Avoid vague language; precision demonstrates that you understand the nuances of the issues you're tackling.

EDI policy for small charities and CICs: getting it right illustration
Illustration by Serin

Moving beyond boilerplate: Actionable commitments

The core of a strong EDI policy lies in its actionable commitments. Funders want to see what you're actually doing, not just what you aspire to do. This means moving beyond broad statements like 'we value diversity' to concrete steps your organisation will take. For a small charity, these actions need to be realistic and proportionate to your capacity, but they must still be meaningful.

Consider your internal practices: how do you recruit staff and volunteers? Are your board members diverse? Do you offer flexible working arrangements? Then look outwards: how accessible are your services? Is your communication inclusive? Are your programmes designed with the input of the communities they serve?

Area of FocusGeneric StatementActionable Commitment
RecruitmentWe are an equal opportunities employer.By Q3 2024, implement anonymised CV screening and ensure interview panels include at least one person from an underrepresented group.
Service DeliveryOur services are inclusive.Conduct an annual accessibility audit of our digital platforms and a user experience survey with disabled beneficiaries by December each year.
GovernanceOur board reflects society.By AGM 2025, recruit two new trustees from BAME backgrounds and provide EDI training to all existing board members.
TrainingStaff receive EDI training.All new staff and volunteers must complete an accredited online EDI course within their first three months of employment/volunteering, tracked monthly by HR.

Each action should have a clear owner and a realistic timeframe. This level of detail transforms your policy from a passive document into an active strategic plan. It shows funders that you have thought through how EDI principles will be operationalised, and that you are accountable for their implementation.

Integrating EDI into your charity's mission and values

An effective EDI policy doesn't sit in isolation; it should be deeply woven into your charity's overall mission and values. If your mission is to alleviate poverty, for example, your EDI policy should explain how you consider the diverse experiences of poverty, recognising that certain groups (e.g., single parents, disabled people, ethnic minorities) may face exacerbated challenges or different barriers to accessing help.

This integration demonstrates a holistic commitment. It means that EDI isn't just an add-on, but a fundamental lens through which all your decisions are made, from strategic planning to day-to-day operations. When your policy explicitly links EDI to your core charitable objectives, it strengthens your case for funding by showing its strategic importance.

For example, if your charity provides mental health support, your EDI policy might articulate how you ensure your services are culturally sensitive, linguistically appropriate, and accessible to individuals with varying levels of physical and cognitive ability. It would also address how you're actively working to reduce stigma within different community groups.

Measurement, monitoring, and accountability

A policy is only as good as its implementation, and implementation needs to be tracked. Funders will want to know how you measure progress against your EDI commitments. For small charities, this doesn't require complex data analytics, but it does necessitate a systematic approach to monitoring.

Start by identifying key performance indicators (KPIs) relevant to your actions. These could be quantitative (e.g., percentage increase in diversity of job applicants, number of beneficiaries from specific demographic groups) or qualitative (e.g., feedback from service users on inclusivity, results from staff surveys on belonging). Regular reviews, perhaps quarterly or annually, should assess progress against these KPIs.

Accountability is paramount. Who is responsible for overseeing the EDI policy? For a small organisation, this might be the CEO, a specific trustee, or a designated staff member. Clearly assign this responsibility and ensure regular reporting to the board of trustees. This demonstrates that EDI is taken seriously at the highest level of your organisation.

Annual reporting and continuous improvement

Transparency and a commitment to continuous improvement are hallmarks of a strong EDI approach. Funders now expect to see how you report on your EDI progress, often as part of your annual report or as a dedicated section in grant applications. This report should not just list achievements, but also honestly discuss challenges, lessons learned, and areas for future development.

Think of your EDI policy as a living document, not something written once and forgotten. Annually, or even bi-annually, review your policy to ensure it remains relevant, effective, and ambitious. Solicit feedback from staff, volunteers, beneficiaries, and trustees. Are there new inequalities emerging? Have you identified new best practices? This cycle of review, adaptation, and reporting shows funders you are genuinely committed to evolving your EDI practice.

Next steps

Drafting or refining your EDI policy is an ongoing journey. Start by honestly assessing your current position, identifying specific actions within your capacity, and building in mechanisms for monitoring and review. By doing so, you will not only meet funder expectations but also create a more equitable, diverse, and inclusive organisation that genuinely serves its community.

Step-by-step

How to do this, step by step

  1. Step 1

    Assess Your Current Position Honestly

    Before writing your policy, take an inventory. What are your organisation's current demographics (staff, volunteers, board, beneficiaries)? Are there any obvious gaps or areas of underrepresentation? Identify specific inequalities your work addresses. This self-reflection is crucial for creating an authentic policy, and funders appreciate an honest assessment rather than a claim of perfection.

  2. Step 2

    Define Specific, Measurable Actions

    Translate your commitment into concrete steps. Instead of 'we will promote diversity', specify 'we will introduce anonymised CV screening for all job applications by Q3 2025'. Each action should ideally have a clear owner, a deadline, and a way to measure its success. Focus on actions proportionate to your charity's size and resources, but ensure they are meaningful.

  3. Step 3

    Integrate EDI into Your Mission and Programmes

    Ensure your EDI policy isn't a standalone document but is woven into your charity's core mission, values, and programme design. Explain how EDI principles actively inform your service delivery, beneficiary engagement, and internal operations. This demonstrates a holistic rather than superficial commitment to equality and inclusion.

  4. Step 4

    Establish Monitoring and Accountability Mechanisms

    Decide how you will track progress. This could involve regular surveys, data collection, or feedback sessions. Assign clear responsibility for overseeing the EDI policy, reporting to the board, and reviewing its effectiveness. Transparency about who is accountable and how progress is measured builds trust with funders.

  5. Step 5

    Commit to Annual Review and Reporting

    Plan to review and update your EDI policy annually. This demonstrates a commitment to continuous improvement. Crucially, commit to reporting on your EDI progress publicly, perhaps in your annual report or on your website. This transparent reporting, including both successes and challenges, is invaluable for building credibility with funders and stakeholders.

Practical examples

Small Youth Arts Charity

<strong>Old Policy:</strong> 'We are committed to providing equal opportunities for all young people.'<br><strong>Improved Policy Excerpt:</strong> 'Our charity recognises that young people from low-income households and those with disabilities face disproportionate barriers to accessing arts education. By Q4 2024, we will introduce a ring-fenced bursary scheme covering 50% of workshop fees for 20% of places, targeting postcodes with high free school meal eligibility. Our digital promotion materials will include BSL interpretation and be audited for WCAG 2.1 AA compliance by an external accessibility consultant by July 2025. Monitoring (via application demographics and user feedback) will be reviewed quarterly by the Board and reported annually.'

Community Food Bank CIC

<strong>Old Policy:</strong> 'We value diversity in our volunteers and users.'<br><strong>Improved Policy Excerpt:</strong> 'We understand that language barriers and cultural food preferences can hinder access to our food bank services, particularly for newly arrived refugee and asylum seeker communities. To address this, by March 2025, we will recruit five new volunteers proficient in Arabic, Ukrainian, or Pashto, providing them with culturally sensitive training. We will also partner with three local ethnic minority-led community groups to diversify our food donations, aiming for 20% of our supplies to reflect the cultural diets of our diverse beneficiary base by December 2025. Our annual user survey will include specific questions on cultural appropriateness and accessibility.'

Common mistakes to avoid

  • Using vague, generic language instead of specific commitments.
  • Copying a policy directly from another organisation or template without customising it.
  • Failing to set measurable actions, owners, and timelines for EDI initiatives.
  • Not linking the EDI policy to the charity's core mission and values.
  • Ignoring internal diversity and inclusion, focusing only on beneficiaries.
  • Failing to mention how progress will be monitored, evaluated, and reported.
  • Treating the EDI policy as a static document rather than a living, evolving commitment.
FAQ

Frequently asked questions

What's the difference between Equality, Diversity, and Inclusion?+

Equality is about ensuring everyone has the same opportunities, removing barriers, and treating people fairly regardless of their protected characteristics. Diversity is about recognising and valuing differences in people (e.g., race, gender, age, disability, sexual orientation, religion). Inclusion is about ensuring everyone feels welcome, respected, and able to participate fully, creating an environment where diverse perspectives are heard and valued.

Do I need a separate EDI policy if I'm a very small charity?+

Yes, even very small charities or CICs should have an EDI policy. It may be less formal or extensive than a large organisation's, but it's essential for articulating your commitment. It can often be integrated with other policies, but the key is to show genuine thought and actionable steps relevant to your scale. Funders expect to see this regardless of size.

How often should we review our EDI policy?+

It's best practice to formally review your EDI policy at least annually. This allows you to assess the effectiveness of your actions, incorporate new learnings, respond to changes in legislation or best practice, and update targets. Regular reviews also demonstrate a commitment to continuous improvement to funders.

What if our charity doesn't have much diversity yet? Should we still write a policy?+

Absolutely. An EDI policy isn't just for organisations that are already perfectly diverse. It's a statement of intent and a roadmap for improvement. Your policy should honestly acknowledge your current position and outline the specific steps you will take to increase diversity and foster inclusion, both internally and in your service delivery. Funders appreciate this honesty and proactive approach.

Can we use a template for our EDI policy?+

While templates can be a starting point, they should never be used as a 'copy and paste' solution. Generic templates often lack the specificity, honesty, and actionable commitments that funders now look for. Use a template for structure, but customise every section to reflect your charity's unique context, mission, challenges, and proposed actions.

Serin funding intelligence

Get funding intelligence tailored to your organisation

Serin turns insights like this one into a personalised funding plan, matched funders, readiness gaps and next steps for your charity or CIC. Join the waitlist and we'll be in touch when your workspace is ready.

Next step

Take the free Funding Readiness Assessment

5 minutes, 18 questions, personalised AI report, with a 30/60/90-day plan tailored to your organisation.